Incident Update – Veeam Cloud Connect 4/12/21

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Incident Update 
NewCloud Networks is currently experiencing connectivity issues with Veeam CloudConnect in its Denver data center. We are aware of the issue and working closely with Veeam support on a resolution. Data is currently passing and we are letting customers accounts in, in small batches. We are actively working toward a final resolution and RCA with Veeam, and working to implement a permanent solution. Service is expected to return to all users within the next 6 hours. Please check back here for updates as this issue progresses.
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