About Us

About NewCloud Networks

Great Technology. Powered by Great People.

NewCloud Networks is a global cloud services provider specializing in Backup, Disaster Recovery, Production Cloud, Hosted PBX and Security as a Service. NewCloud’s solutions are built using best in breed technology and hosted on our ultra-low latency network in the United States and in Europe. At NewCloud, we believe that great technology is powered by great people. While others are automating support and customer service, we’re proud of our personalized service.

NewCloud’s current mission statement is the same as it was at our founding. “At NewCloud Networks, we know that if we take care of our customers, partners and employees, everything else will take care of itself.”

Our History

NewCloud Networks was founded in 1988 by Sam V. Kumar  & Shashi R. Kumar under the brand Iloka, dba Microtech Telecom, later to become Microtech-Tel. The Kumar’s vision was to provide communications and IT services to augment mid-market and enterprise customer IT capabilities.

Microtech-Tel was established as a managed IT services provider that specialized in managed hosting, virtualization and communications services like PBX.

The company grew rapidly during the Microtech-Tel years to more than 20,000 PBX/network subscribers, even building out its own top tier data center at the corporate headquarters in the Denver Tech Center.

Today, NewCloud has more than 2,500 cloud customers, 2,000+ sales partners, and seven core cloud solutions delivered from its unified cloud platform. The company continues to deliver on its commitment to service, demonstrated by its 95% cloud customer retention rate to date. Event management averages more than 10 years of tenure at NewCloud.

 

Why We’re Different

Why Pick Either Price or Performance When You Can Have Both?

NewCloud is everything you want in a cloud provider. We remove the difficult choices and the fear that comes with trusting your critical data and systems to someone else with 30 years of experience, an intelligently architected cloud platform, and expert engineers that take care of you every step of the way.

Best in Breed Cloud Technology

We Start with VMware and Integrate Top Global Technology Components from NetApp, Cisco, Veeam, and more. Our cloud stack is chosen for maximum performance and integration. This includes servers, storage, networking and security infrastructure, software and more.

Premier Customer Support

We are proud to offer hands-on, personalized customer support. Our team of highly trained expert engineers are VMware and Veeam certified and available 24x7x365. We offer dedicated Project Management as well as tier 1,2 and 3 support.

Mass Customization and Modularization

At NewCloud we believe that one size does not fit all. Our team of cloud experts will work with you to develop custom cloud solutions that meet your business’s unique need. Say goodbye to cookie cutter cloud.

High-Availability Cloud Architecture

NewCloud has full redundancy throughout its cloud stack to ensure automatic fail overs to hot, ready resources for zero downtime.

Ultra-Low Latency Network

Our 10 Gbps international cloud network is built with latency in mind. We strategically placed our data centers with a short distance between hubs to ensure your applications never time out and that your user experience is as good or better than before you went cloud.

Built on Solid Data Center Foundations

NewCloud hubs are housed at only the best data centers across the country. This includes our own facilities in Denver, Colorado as well as top colocation providers like Equinix, telx, IO, and CoreSite. These data centers are maximum-security facilities with 5 to 6 nines uptime standard. Plus, they are home to some of the most densely populated meet-me rooms in the world for maximum connectivity options.

Compliant Cloud Solutions

We take security and compliance seriously. Our stack is protected by redundant global #1 firewalls as well as cutting-edge IDS technology. We are also HIPAA, PCI-DSS, and SSAE/SOC 2 type 1 compliant for customers with real regulatory requirements. Our team of engineers is well-versed in handling sensitive data and is just another layer added to ensure adherence to your specific compliance mandates.

Strategic Technology Partnerships

Veeam Software

NewCloud Networks was one of six initial launch partners for Veeam Cloud Connect, part of the Veeam Availability Suite™ v9.5, gives customers a fully integrated, secure and efficient means to move backups and replicas to an offsite repository, avoiding the upfront capital investment of their own offsite infrastructure. NewCloud is a Platinum Level Veeam Cloud & Service Provider (VCSP).

VMware

We pride ourselves on offering our customers best-in-breed solutions. That’s why we offer VMware-based cloud solutions to ensure maximum customer satisfaction. NewCloud is an Enterprise Level Solution Provider with VMware.